DStv error codes are common experience between different DStv users which display on their screen sometimes. All error codes have its meaning and to fix a an error is to identify the cause of the error before solving it.
We have outlined all the error codes displayed on DStv and their meaning with the possible way on how to clear error codes to get you back to enjoying your entertainment as soon as possible.
How To Clear DStv Error Codes
1. DStv Error Codes E05
These error codes means smartcard faulty or not inserted correctly.
How To Clear DStv Error E05:
To fix this error codes, remove the smartcard and clean the micro ship with a dry soft cloth and reinsert it into the decoder properly. If this error codes persists, take your decoder to the nearest Multichoice Outlet to exchange the smartcard or call DStv customer care number in Nigeria +2349082368533 to reset the smartcard.
2. DStv Error Codes E16-4
The service is currently scrambled because your Multichoice account is un-paid.
How To Clear DStv Error E16-4:
Make payment for the amount due and DStv customer care number in Nigeria +2349082368533 to get rid of the error.
3. DStv Error Codes E18
Decoder with in process of activation
How To Clear DStv Error E18:
If error codes persists for more than few hours, call DStv customer care number in Nigeria +2349082368533 to reset the decoder.
4. DStv Error Codes E19
Decoder has been disconnected from the TV for too long.
How To Clear DStv Error E19:
To reactivate your decoder, contact DStv customer care number in Nigeria +2349082368533, or or visit a nearest Multichoice office
5. DStv Error Codes E30
Subscription status in process of validation.
How To Clear DStv Error E30:
Call DStv customer care number in Nigeria +2349082368533 to validate your subscription.
6. DStv Error Codes E37
Channel selected on the remote control does not exist.
How To Clear DStv Error E37:
Re-enter the correct number of the channel on the DStv or check for channel number from the DStv guide toi find the channel you are looking for and select it from the channels list
7. DStv Error Codes E38
Program map not available on your DStv.
How To Clear DStv Error E38:
To fix this DStv error codes, Contact us for a call back to realign your signal dish
8. DStv Error Codes E42-32
Pin on the Parental feature has been blocked.
How To Clear DStv Error E42-32:
To reset your pin, call DStv customer care number in Nigeria +2349082368533
9. DStv Error Codes E43
A limitation of broadcasting prevents the user from watching this channel in the wrong country.
How To Clear DStv Error E43:
The best way to fix this is to open an account from a home address in the country for which the channel is intended. After creating the account with the correct country you intend using the channel, call DStv customer care number in Nigeria +2349082368533 to reset.
10. DStv Error Codes E44
The channel is Parental Guidance blocked or no TV guide data or event information available.
How To Clear DStv Error E44:
Check the PG Block restriction levels on the decoder, or check if the data on the TV guide is available. If error persist, check if the Pin is blocked.
11. DStv Error Codes E45
There’s a restriction that prohibits the user to watch these services selected.
How To Clear DStv Error E45:
This error prevents user from viewing because the service network is locked due to an incompatible conditional access. This can be fixed by calling DStv customer care number in Nigeria +2349082368533 to reset.
12. DStv Error Codes E48-32
There is no signal because of bad weather or a problem with the installation of your satellite dish.
How To Clear DStv Error E48-32:
If the problem still persists after the storm has passed, make sure to Contact us on WhatsApp Now to check your connections, cables, and the alignment of the LNB and satellite dish.
13. DStv Error Codes E50
Selected bouquet of empty channels was selected.
How To Clear DStv Error E50:
Be sure to select the correct bouquet from the menu or you can call DStv customer care number in Nigeria +2349082368533 to reset.
14. DStv Error Codes E55-4
The products found on your smartcard have already expired, and the symptom is a loss of Video and Audio.
How To Clear DStv Error E55-4:
To fix the issue, restart the decoder by switching it OFF and ON.
15. DStv Error Codes E107
Smartcard not paired with your DSTV decoder.
How To Clear DStv Error E107:
To link the smartcard to the decoder, contact DStv customer care number in Nigeria +2349082368533
16. DStv Error Codes E101-29
No PVR product added to your DStv smart card.
How To Clear DStv Error E101-29:
If the problem does not fix itself, call DStv customer care number in Nigeria +2349082368533 to get instruction how to fix it.
17. DStv Error Codes E102
PVR function has not been loaded to your account.
How To Clear DStv Error E102:
Call DStv customer care number in Nigeria +2349082368533 to fix the error.
18. DStv Error Codes E120-4
The code date on your smartcard does not match the date of broadcast on the channel.
How To Clear DStv Error E120-4:
To fix this, you can exchange the DSTV smartcard at the Multichoice centre.
19. DStv Error Codes E132
Smartcard number not authorized to playback or retrieve data from the DSTV decoder’s hard drive.
How To Clear DStv Error E132:
Contact Us to have your DSTV decoder checked and format the hard drive
20. DStv Error Codes E133-4
Smartcard timestamp is not synchronized with the channel that is playing.
How To Clear DStv Error E133-4:
Call DStv customer care number in Nigeria +2349082368533 to fix the smartcard or contact us on WhatsApp to check the signal to fix the issue.
21. DStv Error Codes E143-4
Secondary DSTV decoder could not receive the heartbeat.
How To Clear DStv Error E143-4:
22. DStv Error Codes E144
Your DSTV Xtraview is paired on the wrong home network.
How To Clear DStv Error E144:
Call the DStv customer care number in Nigeria +2349082368533 to fix the issue and reset.
23. DStv Error Codes E8118
DSTV internal decoder supply is faulty
How To Clear DStv Error E8118:
Replace the decoder.
24. DStv Error Codes BE 1
DSTV Flash memory is corrupted.
How To Clear DStv Error Be1:
Get in Contact with us On WhatsApp to check your DSTV Decoder
25. DStv Error With RED LED
Decoder is on standby mode
How To Clear DStv Error With RED LED:
Switch the decoder on by pressing the power button on the remote control.
26. DStv Error Codes RED & GREEN LED
Usually due to no signal but could be any error
How to fix:
Reset the decoder by disconnecting and reconnecting to power supply. If error persists, Contact with us On WhatsApp to check the dish alignment.